Who Can Use This Service?
Anyone who has access to the Internet, an email account and MasterCard or Visa.
Because we are a small business that focuses on freshness, we offer same or next day service on request only. Please feel free to email us with any
Where does FlowerDrop.net deliver?
We currently offer free delivery to Futenma MCAS, Camp Foster, Kishaba
Housing, Plaza Housing, Camp Lester and Kadena AFB. A delivery charge
of $5 to $33 will be incurred for deliveries to other bases on Okinawa
(Kinser $5, Courtney & McTureous +$13, Tori +$7, White Beach
+$13, Hansen +$22 and Camp Schwab +$30.)
Off base delivery will incur a charge. When you choose the delivery
destination from the drop down list, select the city it is to be
to. The delivery fee will be listed alongside the city. We would
require clear, explicit driving directions and recipients phone
process the order. For all orders, we can not deliver to the APO/FPO
addresses. Please email us with any additional request and we will
What are your hours of delivery?
We offer delivery M-F 10am-4pm to designated bases on Okinawa. Delivery
will not be available on U.S. holidays. When selecting delivery
on our website, the available delivery dates will be shown. Deadline
for Monday orders are by Friday 3pm. If you require weekend, holiday,
next day or off-hour delivery please email us for availability and
confirmation. Sorry, at the present time, the website only processes
orders for 48 hours out up to 3 months. Payment for orders must be
received before order is processed.
How do I pay for the service?
FlowerDrop.net now accepts MasterCard, Visa and American Express
cards via the internet's leading secure credit card transaction agent
prefer to pay by check, paypal, money order or cash, please let us
know and allow sufficient time for payment to reach us. All forms
of payment must be received at least 48 hours before delivery date
to activate order. For more information, go to "How to Order"
Do the bouquets look exactly like the pictures
on your website?
Not necessarily. The flower selections at the markets are constantly
changing. For the mixed bouquets, we will use the blooms in season
that will convey that theme. If a tropical flower shown is not available,
we will use a substitute in it's place. However, the single species
bouquets will look as they do on the web with the addition of seasonal
fills. Because we are flower designers, you will most likely never
get the same design twice! If there is something specific you would
like, please drop us an email and we'll do our best to customize it
What happens if there is a typhoon?
Unfortunately, we do not make deliveries in Typhoon Condition 1 Caution,
Emergency, or Recovery (TC-1C, TC-1E, and TC-1R). We will reschedule
for the next possible time. If a typhoon has caused delays in creating
the bouquet, we will notify you via email.
How do you handle cancellations or changes?
Cancellations made 48 hours before requested delivery date will
receive a full refund. Changes to the order can be made 24 hours
delivery. If the cancellation is made less than 24 hours prior to
delivery date and your order has been processed, you will receive
only 50% of your payment. If cancellation is made after delivery
is attempted, there will be no refunds made. Please email us your
cancellation or changes along with your name and email